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Engage ยท Inbox

Unified Inbox

Never miss a comment, DM, or review

All messages, comments, and reviews from every platform land in one inbox. AI suggests smart replies using your brand voice with full sentiment analysis.

Managing engagement across Instagram, Facebook, LinkedIn, Twitter/X, and Google Business separately is exhausting. Mavrilo's Unified Inbox pulls every comment, DM, mention, and review into a single stream. AI reads the sentiment of each message and suggests a contextually appropriate reply in your brand voice โ€” you can send with one click or edit first. Auto-reply rules can handle common queries completely automatically.

What's included

All platforms, one view

Instagram comments, Facebook messages, LinkedIn mentions, Twitter/X replies, and Google reviews โ€” all in one chronological stream.

AI reply suggestions

For every incoming message, AI generates 2โ€“3 reply options in your brand voice. Pick one and send, or write your own.

Auto-reply rules

Set rules to automatically reply to common questions (hours, pricing, location) based on keywords or AI sentiment detection.

Review management

Respond to Google and Facebook reviews directly from Mavrilo. AI drafts professional, empathetic responses for negative reviews automatically.

Sentiment analysis

Every message is tagged as positive, neutral, or negative. Filter by sentiment to prioritise urgent or unhappy customers first.

Saved reply library

Build a library of pre-approved responses your team can insert instantly โ€” consistent, on-brand, and fast.

How it works

01

Connect your platforms

Link your Instagram, Facebook, LinkedIn, Twitter/X, and Google Business accounts. Mavrilo starts pulling messages in under a minute.

02

Review and reply

Work through your inbox with AI-suggested replies. Filter by platform, sentiment, or date. Mark as done when handled.

03

Set auto-reply rules

Configure rules for your most common queries. Mavrilo handles them automatically, freeing you to focus on complex conversations.

Ready to try Unified Inbox?

7-day free trial. No credit card. Full access from day one.