Engage · Reviews

Review Management

Protect your reputation — reply to every review

Collect and respond to customer reviews from one place, with AI-drafted replies and average-rating, reply-rate, and sentiment tracking.

Reviews make or break local businesses, but they are easy to miss when they are scattered across platforms. Mavrilo pulls your reviews into one dashboard where you can read, reply, and track your average rating and reply rate over time. AI drafts professional, empathetic responses — especially useful for negative reviews where tone matters most. Facebook Page reviews are live today; Google Business Profile reviews are on the roadmap and clearly marked coming soon.

What's included

Reviews in one place

Read and respond to your reviews from a single dashboard instead of hopping between platforms.

AI-drafted replies

Get professional, empathetic reply drafts — especially valuable for handling negative reviews with the right tone.

Rating & reply-rate tracking

Monitor your average rating, total reviews, reply rate, and 5-star count at a glance.

Sentiment aware

Prioritise unhappy customers first so issues get addressed before they spread.

Facebook reviews live

Facebook Page reviews and recommendations are supported today.

Google Business — coming soon

Google Business Profile reviews are on the roadmap and clearly labelled, so there are no surprises.

How it works

01

Connect a platform

Link your Facebook Page to start collecting reviews into Mavrilo.

02

Read and reply

Work through incoming reviews with AI-drafted responses you can send or edit first.

03

Track your reputation

Watch your average rating and reply rate improve as you respond consistently.

Frequently asked questions

Which review platforms does Mavrilo support?

Facebook Page reviews and recommendations are live today. Google Business Profile reviews are on the roadmap and clearly marked coming soon.

Can AI write the review replies?

Yes. Mavrilo drafts professional, on-brand responses — particularly helpful for replying to negative reviews with an empathetic tone.

Ready to try Review Management?

7-day free trial. No credit card. Full access from day one.